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A car showroom at night seen from the wet street, an unbadged car under warm light.

21:12 · the showroom has been dark since 7 PM

No car lead goes cold on WhatsApp.

Every ad lead answered within minutes, qualified and handed to a salesperson with the context.
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AI-generated photo.

Automotive

If this sounds like your business

  1. A lead from an ad comes in after hours and a competitor answers first.
  2. Salespeople answer from their personal phones, and the history leaves with them.
  3. The manager doesn’t know how many leads each store got or how many turned into visits.
  4. Quotes and follow-ups depend on each salesperson remembering.

Scene · 21:12

What happens at 21:12

WhatsApp conversation at 9:12 PM: the agent answers about a used SUV, accepts a trade-in, books the test drive and the CRM record fills itself in alongside.

Dealershiponline
  1. Customer: Hi! Is the 2022 used SUV from the ad still available? Do you take trade-ins?21:12
  2. Company: It is: 38,000 km and full service history. We can appraise your car as a trade-in. What’s the model and year?21:12
  3. Customer: A 2018 hatchback, 72,000 km. Could I test drive on Saturday?21:14
  4. Company: Saturday at 10 AM works. I’ve booked the test drive and the appraisal of your car for the same visit.21:14

Illustrative scene, with synthetic data.

No lead goes cold

What ZexIA delivers

For car and motorcycle dealers, used car lots and distributors, ZexIA builds an agent that answers each lead within minutes on the official WhatsApp, qualifies it by interest and buying timeline and hands it to a salesperson with the context. Every conversation is logged in your management system, and the manager sees the pipeline for each store without asking for a report.

  • Answers and sells on WhatsApp, any time

    Answers 24/7 on the official WhatsApp, qualifies, books, quotes in real time and hands over to a person with a summary and the full history.

    No message goes unanswered, not at 10 PM and not on a Sunday.

    Under the hood: WhatsApp Business Platform (Cloud API), agents with memory, n8n

  • A system sized to your operation

    Multi-store CRM, client and partner portals, learning platforms and SaaS with data isolation, LGPD compliance (Brazil’s data protection law), audit trails and migration of the full history.

    Data separated per client, controlled access and an audit trail.

    Under the hood: Next.js, React, Supabase with RLS, AES-256-GCM encryption

  • Systems that talk to each other, no retyping

    Connects CRM, billing, e-signature, email, calendar, ads and WhatsApp, with automations that handle errors and raise an alert when something fails.

    Data is entered once and reaches every system.

    Under the hood: n8n, Kommo, Asaas, ZapSign, Resend, Google and Microsoft 365, Meta Lead Ads

How it worksat a glance
  1. Official WhatsAppYour company’s own number.
  2. AgentWith memory of the conversation and your company’s rules.
  3. IntegrationsCRM, billing, calendar and email.
  4. Database with isolated dataSeparated per client, with an audit trail.
  5. DashboardPipeline and numbers for the manager.

Before you start

When it makes sense, and when it doesn’t

It makes sense when

  • Your dealership gets leads every day from ads, the website and WhatsApp.
  • You have more than one store or more than one salesperson answering.
  • The manager wants the pipeline by store and by source.

It doesn’t make sense when

  • Lead volume is low and one salesperson can answer them all on the spot.
  • All you want is a CRM screen, with no database or business rules behind it.

In production

A similar case, in another industry

Numbers are published only with the client’s written authorization.

CRM · pipeline by storetoday
New
Lead from an adcame in 21:12
Website leadcame in 22:05
Qualifying
WhatsApp leadasked about delivery time
Interested
WhatsApp leadmoved by AI
Walk-in leadvisit pending
Ready
Referred leadvisit tomorrow, 10 AM
Evidence logged

“I need to close by Friday, can you deliver next week?” Message at 22:31. Stage: Qualifying to Interested.

Retaila chain of 14 mobile phone stores

Fourteen stores, not one lost conversation.

A sales agent on WhatsApp that answers, qualifies and leads the customer to an offer.

See the case

Frequently asked questions

What every owner asks.

Does the agent talk to customers from the dealership’s number?

Yes, through the official WhatsApp, and it can share the line with the salesperson, so the conversation comes from the store’s number and not from a bot.

Does the salesperson lose the customer’s contact?

No. The agent qualifies the lead and hands it to the salesperson with the conversation’s context, and everything stays in the dealership’s system, not on whoever’s phone took the chat.

Does it integrate with the dealer management system we already use?

Yes, whenever the system allows integration. If you don’t have one, the project delivers the lead dashboard and the pipeline by store.

Where do we start?

With a 40-minute call, free of charge. If it makes sense, the AI Opportunity Diagnostic, a paid engagement, measures where your leads go cold and what to automate first.

40-minute call, free

In 40 minutes, you’ll know where AI fits in your operation.

If it makes sense to go further, the next step is the AI Opportunity Diagnostic: a paid engagement with a report, KPIs and an estimated return.