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A clinic reception after hours, low orange light and the ultrasound room door ajar.

07:30 · before the front desk opens

A full schedule, a front desk that never jams.

Appointments confirmed, empty slots filled and test results organized before the doctor arrives.
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AI-generated photo.

Clinics

If this sounds like your business

  1. Patients miss appointments without notice and the slot sits empty.
  2. Follow-up visits that should happen vanish from the schedule.
  3. Test results arrive as PDFs, photos or spreadsheets, and the patient history is built by hand.
  4. The front desk spends the day answering the same questions on WhatsApp.

Scene · 07:30

What happens at 07:30

At 7 AM, before the front desk opens, the patient confirms her appointment on WhatsApp, tomorrow’s empty slot is filled from the waiting list and the test that arrived as a PDF becomes data, with a confidence score for every reading. The doctor decides.

Cliniconline
  1. Company: Good morning! Your appointment is tomorrow at 8:30 AM. Shall I confirm it?07:02
  2. Customer: Yes, please confirm. Did my blood test results come in?07:05
  3. Company: They came in yesterday and they’re already organized for the doctor to see at your appointment.07:05
  4. Customer: Great, thank you!07:06

Illustrative scene, with synthetic data.

A full schedule, a front desk that never jams

What ZexIA delivers

For clinics and medical practices, ZexIA builds the operation around the appointment: confirmations and reminders on WhatsApp, an agent that checks the real schedule, outreach to patients who missed visits and test results organized into a file before the appointment. The system never diagnoses: it organizes what comes in so the doctor can decide, with data protection and an audit trail.

  • Answers and sells on WhatsApp, any time

    Answers 24/7 on the official WhatsApp, qualifies, books, quotes in real time and hands over to a person with a summary and the full history.

    No message goes unanswered, not at 10 PM and not on a Sunday.

    Under the hood: WhatsApp Business Platform (Cloud API), agents with memory, n8n

  • Documents that write and read themselves

    Contracts ready in Word straight from the CRM, lab reports turned into structured data with human review, meetings turned into minutes and a weekly executive report.

    Contracts, lab reports and minutes arrive ready to review, not to type.

    Under the hood: Extraction with a confidence threshold, transcription with speaker separation, DOCX and PDF generation

  • A system sized to your operation

    Multi-store CRM, client and partner portals, learning platforms and SaaS with data isolation, LGPD compliance (Brazil’s data protection law), audit trails and migration of the full history.

    Data separated per client, controlled access and an audit trail.

    Under the hood: Next.js, React, Supabase with RLS, AES-256-GCM encryption

  • Systems that talk to each other, no retyping

    Connects CRM, billing, e-signature, email, calendar, ads and WhatsApp, with automations that handle errors and raise an alert when something fails.

    Data is entered once and reaches every system.

    Under the hood: n8n, Kommo, Asaas, ZapSign, Resend, Google and Microsoft 365, Meta Lead Ads

How it worksat a glance
  1. The document arrivesPDF, photo or spreadsheet.
  2. The data comes outEvery value with a confidence score.
  3. Someone checksWhen the confidence is low.
  4. Find what mattersSearch by meaning, not just by keyword.
  5. A person decidesWith the source of every piece of information alongside.

Before you start

When it makes sense, and when it doesn’t

It makes sense when

  • Your clinic books a steady volume of appointments and follow-ups every month.
  • Patients’ test results come in through different channels.
  • The front desk is the bottleneck in patient service.

It doesn’t make sense when

  • You want AI that diagnoses or does clinical triage. We don’t do that.
  • Your clinic doesn’t keep its schedule in any system yet, and doesn’t want to.

In production

Where it’s already running

Numbers are published only with the client’s written authorization.

Schedule and patient filetoday, 07:30
  • 08:00confirmed
  • 08:30confirmed
  • 09:00reminder sent
  • 09:30filled from the waitlist
Lab report PDF, now data
Ferritin38 ng/mL96% · accepted
Vitamin D27 ng/mL64% · human review

HealthcareLIA Clinic, an obstetrics and gynecology clinic

No follow-up visit falls off the schedule.

Any lab report becomes structured data, a history over time and a file ready before the appointment.

See the case

Frequently asked questions

What every owner asks.

Does the AI diagnose?

No. The systems run the operation: scheduling, confirmations, reminders and organizing test results. When a test reading comes back with low confidence, it goes to human review. The clinical decision is always the doctor’s.

What about data protection and medical regulations?

Consent, separation of personal data, an audit trail and compliance with the LGPD (Brazil’s data protection law) and CFM Resolution 2,454 (Brazil’s Federal Council of Medicine). No patient data is used to train public models.

Does it integrate with the medical records and scheduling system we already use?

Yes, whenever your clinic’s system allows integration. The agent checks the real schedule before it books or reschedules.

Where do we start?

With a 40-minute call, free of charge. If it makes sense, the AI Opportunity Diagnostic, a paid engagement, shows where your schedule loses slots and what to fix first.

40-minute call, free

In 40 minutes, you’ll know where AI fits in your operation.

If it makes sense to go further, the next step is the AI Opportunity Diagnostic: a paid engagement with a report, KPIs and an estimated return.